Frequently Asked Questions

Before Booking:

Yes, Wii-Fi is available and is reliable throughout the cottage making Moorside a great option for a working holiday.

Yes, upon the mezzanine floor in the second bedroom you will find a chair and desk.

We can provide you with a travel cot, however cot linen is not provided. We can also provide a high chair upon request.

We can provide you with a travel cot, however cot linen is not provided. We can also provide a high chair upon request.

We have private off road parking for 3 cars, cars must be parked within each allocated bay.

During peak times we offer week stays. We offer 2 night stays up to 28 days. We can be flexible so please email Claire with your questions.

Two small / medium dogs over the age of 1 year. All dogs must be house trained. We only accept dogs.  The property is surrounded by walls, and the images below show the wall height.  All dogs must be on leads in the immediate surrounding area.

Payment is required in full if your holiday begins less than 56 days before arrival. Otherwise a 25% deposit will be required to secure your booking.

Friday, Saturday and Monday

The maximum stay in Moorside Farm Holiday Cottage is 28 nights.

Please see our Terms & Conditions.

Moorside Farm Holiday Cottage does not provide booking insurance. However, we work with X Cover, which is detailed at the checkout and can provide you with cover in case of illness or injury.

We hope to welcome you to Moorside Farm Holiday Cottage and the Yorkshire Dales soon. There are a wide variety of activities, experiences, If it’s your first visit to the Yorkshire Dales National Park, you’ll find adventure doesn’t have to be planned it often begins the moment you step outside. Families can enjoys natures playground, follow riverside paths along the River Wharfe, build stone towers by the water, paddle in shallow spots, or set off on mini expeditions across fields and over stiles. Older children might enjoy cycling quiet lanes, spending a day with a blacksmith, climbing the surrounding fells for big views, while nearby villages such as Grassington and Kettlewell offer ice creams, cafés and traditional pubs for a well-earned rest. It’s a place where simple outdoor adventures bring families and friends together.

Before Arrival:

Claire will email you with welcome instructions no later that 7 days prior to your arrival. This will include information about the property, arrival instructions and directions.

Check in is from 5pm onwards and check out is 10am.

All bedding is included in the hire of Moorside Farm Holiday Cottage. A hand towel and bath sheet is provided for each guest.

We provide dishwasher tablets, 3 toilet rolls (1 for each bathroom), hand wash, tea towels, dish cloth, 2/3 bin liners (depending on length of stay).

For insurance purposes only guests named on the booking form can stay at Moorside Farm Holiday Cottage.

Yes we have a good selection of supermarkets that can deliver – Tesco, Morrisons and Asda.

Yes we are lucky to have 4 local food providers, Jacksons, Townend farm shop, Robertshaws, and Weatherheads, 

We are currently working on this part of our business to offer our guests more options. Please emails us with requests and any questions you may have.

If you are unable to come on your holiday, please email us.

During Your Stay:

Guests will be provided with an out of hours telephone number during their stay, should you run into any issues.

We expect our guests to let us know if people not names on the booking form are visiting. We require guests ‘visitors’ to leave the property by 9pm and for this to not be a regular occurrence during their stay.  Strictly anyone not named on the booking form cannot stay over night in the property or its grounds. The lead booker is responsible for the behaviour of visitors to the cottage. If allocated parking spaces are not available, guests friends/family will not be able to park at Moorside Farm Holiday Cottage.

We strongly suggest bringing wellies with you especially if you want to walk the footpaths. Fields can get too muddy for walking boots at certain times of the year.

This depends on what you would like to do while you are in the area. There are buses but services are limited. Many of our guests leave their car/s parked and walk our secluded footpath from the farm. There are at least 3 walks from the cottage less than 5 minuets from the door.

During March we will not have sheep or lambs in our fields. But the rest of the year there is a good chance you will see sheep and lambs especially in April, May June, July and August. If you walk on the moors you are likely to see Swale- dale sheep.

You will see wildlife at different times of the year as we are surrounded by the countryside. Last year guests told us that they saw a Deer in our fields, Curlews, Oyster Catchers, Hares in the fields and the cottage grounds, Pheasants, Owls, Red Kites and Lapwings.

Yes, The Clarendon Pub in Hebden is a 15 minuet walk from the cottage.

Please follow this link to the countryside code: www.gov.uk/government/publications/the-countryside-code/the-countryside-code-advice-for-countryside-visitors

Moorside Farm Holiday cottage cannot any responsibility for items that you have left behind. If you have left anything please get in touch immediately with Jason or Claire. We will do our best to reunite you with your items. Please be aware that you will have to pay for tracked postage costs.